The other evening Camillo Di Tullio, a.k.a. Dr Who, asked me via IM if I was having problems accessing highly trafficked social media websites like Facebook or LinkedIn. In that particular moment, I wasn’t, but his question stuck a particular cord. We’ve seen many downtime issues with major Internet sites lately.

Website downtime, planned and unplanned, presents a company with a reluctant marketing opportunity. After all, investments in search engine visibility and other website traffic drivers are all for naught when a site is no longer reachable. The best a company can do is acknowledge the issue and, where appropriate, attempt a dose of humor while working frantically behind the scenes to insure the problem doesn’t occur again.

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I couldn’t help but notice the reopening of Italy’s primary blog classification service, BlogBabel. Just over a year ago I wrote about BlogBabel:

“While it is worth keeping in mind that BlogBabel’s ranking is just one measure of the importance of a particular blog, Ludo deserves kudos for the transparency in which BlogBabel’s rankings are calculated.”

Since then, the ranking factors have changed a bit. Currently BlogBabel says the following parameters are considered¹:

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I found an interesting announcement over at 97thfloor.com of a new Web Analytics tool, BLVD Status.

Two significant impediments have historically hindered the uptake of Web Analytics by businesses. The first has been cost. Professional Web Analytics systems have been fairly expensive, both in server and hosted forms. The second issue has been the great quantity and complexity of available reports in commercial systems, sufficiently intimidating many business professionals away from Web Analytics.

Google’s Google Analytics

Google, with their release of Google Analytics in November 2005, removed the first obstacle, cost, by releasing the first free “full featured” Web Analytics system. Previous free tools, such as AWStats, lack robust visitor recognition and click stream analysis, among other things. Yet a significant obstacle still remained to general Web Analytics usage: how to find the “important” data, without getting lost in a sea of confusing and often redundant reports? In May 2007 Google released an updated Google Analytics with a significant focus on the user interface, specifically as a response to this need.

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Many search engine optimization professionals have long hoped that Ask.com, the scrappy search engine underdog, would give the big three (Google, Yahoo! and Microsoft) a run for their money.

In July 2006, we saluted Ask.com by documenting their little known Ask.com API data interface. Unfortunately, Ask shut off external access to this interface in March 2007.

Ask’s future became doubtful earlier this year as key management and staff were fired. Danny Sullivan even wrote Ask.com’s obituary, a bit in jest – or maybe not.

While analyzing web analytics log files, I noticed that

the Ask.com bot, Ask Jeeves/Teoma, stopped crawling my Antezeta web sites on February 22/23, 2008. Yet I see a post from early May in the Ask.com search results.

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This was the question posed to Santiago de la Mora, Google’s European Partnerships Lead, Books, at Editech 2008: Editoria e innovazione tecnologica, Milan, 27 June 2008.

In the article that follows, I’ve attempted to paraphrase Santiago’s presentation of Google’s Book Search based on notes I took during the session. Santiago started by noting his agenda would cover 5 points. As the slide set is not currently available and I couldn’t see it very well from my side seat, I’ve added a few screen shots in an attempt to better illustrate Santiago’s presentation. I’ve also inserted a few personal comments, indicated with italics.

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I just discovered that someone on a Web Analytics discussion group misconstrued the recent Google announcement of better Flash search engine crawling support to mean it is now good to use Flash when developing web sites.

Nothing could be further from the truth. While Google’s move is welcome support for all the legacy Flash websites still in circulation, companies shouldn’t generally be deploying new sites made wholly using Flash.

What Google has announced is significant improvements to their ability to extract information, specifically text and links, from Flash objects. Despite what many are trying to read into this, Google already crawled and extracted this information from Flash only sites – this is not exactly new.

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