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Reflections on search engine optimization, web analytics and web marketing

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Simon Says… or is it Google Says?

March 11th, 2009 by sean · No Comments

The rel=”canonical” link duplicate content panacea

As many readers probably know, Google and other search engines recently announced support for a rel=”canonical” link attribute value. The new attribute value canonical (not a tag mind you, link is the html tag) can be used by website developers to specify which of essentially similar web pages is the definitive version.

A SEO problem known as duplicate content arises when websites use different URLs, generally through parameters, to provide slightly different versions of a page, such as a printer friendly version, or to support web analytics campaign tracking. In order to give search users unique choices, search engines tend to choose the “best” URL for a page, filtering out similar versions.

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Google, the spy we love

February 9th, 2009 by sean · 1 Comment

Passing through the Frankfurt Airport on my way from Milan to SMX West, I couldn’t help but notice the front page of Germany’s weekly newspaper, Die Zeit (The Time).
Google. Der Spion, den wir lieben. (Die Zeit)

Google. Der Spion, den wir lieben.

Google weiß alles. Der Internetgigant aus Kalifornien macht uns das Leben leicht. Zugleich aber folgt er uns im Netz auf Schritt und Tritt – nun auch über das Google-Handy. (Die Zeit, 5. Februar 2009)

The image, inspired by 007, says:

Google. The spy we love.
Google knows everything. The California Internet giant makes life easy. Yet at the same time Google follows our every step on the net – now through the Google cell phone as well.

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My website has disappeared from Google. What do I do now?

February 3rd, 2009 by sean · 1 Comment

One day you note a fall off in the traffic Google sends your website. As Google is the main source of your traffic, as is the case for many websites, alarm bells naturally start ringing. Investigating, you realize that the site does not appear at all in Google or has poor visibility at best in search results. What is a poor site owner to do? Did someone say panic?

Understand why the site disappeared from Google

There are several reasons why a site no longer appears in typical Google search results.

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Extra long descriptions showing up in Google search results: test in progress?

January 23rd, 2009 by sean · 2 Comments

Several Italian SEO practitioners have noted seeing Google search results with snippets about double the normal length1.

Google’s query result snippet (the result summary or description) is usually around 150 characters or so. It may be the contents of a page’s html meta description tag, especially if the tag contains the search keywords, or an abstract created by Google from the page’s content.

I hadn’t seen this behavior in English language Google results until I made a very specific search where I used more than the typical 2 or 3 keywords seasoned searchers type. Searching for google feedburner mybrand server not found (no, Google’s feedburner migration did not go smoothly) I noticed that the 4th and successive results had super long descriptions – around 300 characters or so:

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Google Crawling and Execution of JavaScript: where are we at today?

January 10th, 2009 by sean · 1 Comment

For a long time, Google’s advice to website developers was to keep things simple to ensure search engine spiders could successfully crawl and process website content:

Use a text browser such as Lynx to examine your site, because most search engine spiders see your site much as Lynx would. If fancy features such as JavaScript, cookies, session IDs, frames, DHTML, or Flash keep you from seeing all of your site in a text browser, then search engine spiders may have trouble crawling your site.1

In reality, Google often found links in Flash objects, significantly improving this ability as announced last June (creating much confusion by misrepresenting this as a new feature rather than an improvement). And despite the hoopla, there are still many good reasons to avoid Flash.

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So many aspiring SEOs! - the SEO Quiz results are in

December 27th, 2008 by sean · 1 Comment

15 questions, 5 weeks and 5 books: almost 700 people took the 2008 SEO quiz challenge.

Note to the reader: this article was originally posted on our Italian blog on December 2nd. The quiz targeted an Italian audience; we’ve published this translation in order to allow a wider audience to follow search marketing developments in Italy.

Why a SEO quiz

The idea of the quiz came from reflections on the state of SEO knowledge and usage in Italy, observed from the perspective of a SEO practitioner.

Search engines, with Google in particular (question 1), are the gate keepers between us and the net. We use search engines not only to search for information that we imagine is out there somewhere, but also to navigate to a specific site, such as Fiat, or to perform a task, such as buy a ticket for a Tiziano Ferro concert (question 15).

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15 questions, 5 weeks, 5 free books: the SEO quiz is here

December 27th, 2008 by sean · No Comments

Note to the reader: this article was originally posted on our Italian blog on October 28th. The quiz targeted an Italian audience; we’ve published this translation in order to allow a wider audience to follow search marketing developments in Italy.

It seems that the summer fun is now over, but not so fast: it’s time to check, just for fun, your SEO knowledge! We’ve prepared 15 multiple choice questions on topics which appear frequently in SEO projects.

Only for a limited time

The quiz will be available for just 5 weeks, from 28 October to 1 December 2008. Once the quiz is over, the correct answers and the overall results will be published here. Participants will receive an e-mail with their results and a certificate of participation.

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Improve search engine and keyword reporting in Google Analytics, a SEO strategy

October 7th, 2008 by sean · 2 Comments

In three short years 1 Google Analytics has become an important tool for many companies looking to get more out of their presence on the web. Google Analytics’ wide range of website reports, from traffic sources to conversion rates, provide invaluable insight into a site’s business performance for an initial cost which is difficult to beat.

One particular report, the Search Engine report, is of particular interest to companies looking to optimize their organic search engine marketing activity. This report identifies sources of search traffic that brought visitors to the website.

For each search engine source, a drill-down feature shows the keywords people used – the very keywords which express a visitor’s intent as they came to your website.

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Are directories still useful for SEO and in increasing web site traffic?

September 23rd, 2008 by sean · No Comments

An ongoing question in search engine optimization (SEO) projects regards which directories might be useful for increasing incoming traffic to a web site and as a means in obtaining better search engine visibility. The question arises due to the importance that was once attributed by search engines to some directories and by the desire to attract direct traffic to a site, where and whenever possible.

For a new site, directories, short reviews of sites organized by categories and subcategories, can be a useful source of incoming links.

However, it is highly doubtful that most directories today help very much in improving search engine visibility, nor in generating much direct traffic.

There are multiple reasons:

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Enhance your blog or website with Google’s Site Search. Measure the results in Google Analytics.

September 15th, 2008 by sean · 4 Comments

You’ve done it. You’ve created a successful web site with compelling content. A loyal community of readers keeps coming back for more. SEO efforts have paid off too, with lots of traffic from Google, Yahoo!, MSN and minor search engines. Time to sit back with a fine Real Ale or a glass of Monteregio di Massa Marittima… but didn’t you forget something? Internal Site Search perhaps?

By Internal Site Search we mean a search feature on your website to allow site visitors to find what they’re looking for, using their own words.

Don’t fret, there are good reasons to deploy site search functionality and it’s relatively easy to do.

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Funny business searching for Milan-Rome flights in Google – AdSense Arbitrage at work.

August 25th, 2008 by sean · 1 Comment

The traditional August break in Italy is a wonderful time to work on projects which linger on the back burner during the rest of the year. Last August led to the release of a free keyword selection guide (in Italian); this year’s focus is a Course on using the AdWords PPC paid search marketing program.

While capturing some updated screen shots for the PPC Course, I came across an interesting example of a search marketing phenomena known as PPC or AdSense arbitrage.

Search for Milan – Rome Flights

Consider this search for Milan – Rome Flights: Search in Google for Flights between Milan and Rome
Figure 1: Search in Google for Flights between Milan and Rome

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Web Text Search is Hard. Image indexing is even harder. Just ask Cuil.

August 19th, 2008 by sean · 2 Comments

A new search engine, Cuil, has launched, in an attempt to become the next Google. Cuil was founded by people with experience from Google, AltaVista and IBM – sufficient enough to get the mass media’s attention in the dog days of summer.

Cuil searches 121,617,892,992 web pages

Rather unfortunately Cuil decided to tout it’s index size as a primary feature. As seasoned search engine professionals know, there are many other issues which also impact quality search results. Are the indexed web documents fresh, up to date? Google is indexing some sites in just minutes:

google indexes some pages in minutes

On it’s home page, Cuil says “Search 121,617,892,992 web pages”. This number hasn’t changed in days; it seems that their index is more static than Google’s.

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Marketing the best of a bad situation: gracefully communicating downtime news on the web

July 28th, 2008 by sean · 3 Comments

The other evening Camillo Di Tullio, a.k.a. Dr Who, asked me via IM if I was having problems accessing highly trafficked social media websites like Facebook or LinkedIn. In that particular moment, I wasn’t, but his question stuck a particular cord. We’ve seen many downtime issues with major Internet sites lately.

Website downtime, planned and unplanned, presents a company with a reluctant marketing opportunity. After all, investments in search engine visibility and other website traffic drivers are all for naught when a site is no longer reachable. The best a company can do is acknowledge the issue and, where appropriate, attempt a dose of humor while working frantically behind the scenes to insure the problem doesn’t occur again.

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Links and Algorithms behind Blog Statistics: BlogBabel reopens.

July 20th, 2008 by sean · 1 Comment

I couldn’t help but notice the reopening of Italy’s primary blog classification service, BlogBabel. Just over a year ago I wrote about BlogBabel:

“While it is worth keeping in mind that BlogBabel’s ranking is just one measure of the importance of a particular blog, Ludo deserves kudos for the transparency in which BlogBabel’s rankings are calculated.”

Since then, the ranking factors have changed a bit. Currently BlogBabel says the following parameters are considered1:

BlogBabel Ranking Factor Description Weight
Google PageRank The “official” global weight Google assigns to a site. (Its worth noting that this is updated only once every 3-4 months and is not what Google uses internally.) 1
FeedBurner Number of feed subscribers for blogs. 0, thus not considered

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Search engine Ask.com no longer crawling the web. Weakly powered by Google?

July 9th, 2008 by sean · 1 Comment

Many search engine optimization professionals have long hoped that Ask.com, the scrappy search engine underdog, would give the big three (Google, Yahoo! and Microsoft) a run for their money.

In July 2006, we saluted Ask.com by documenting their little known Ask.com API data interface. Unfortunately, Ask shut off external access to this interface in March 2007.

Ask’s future became doubtful earlier this year as key management and staff were fired. Danny Sullivan even wrote Ask.com’s obituary, a bit in jest – or maybe not.

While analyzing web analytics log files, I noticed that

the Ask.com bot, Ask Jeeves/Teoma, stopped crawling my Antezeta web sites on February 22/23, 2008. Yet I see a post from early May in the Ask.com search results.

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Are Italian publishers still diffident when it comes to Internet Book Search?

July 3rd, 2008 by sean · No Comments

This was the question posed to Santiago de la Mora, Google’s European Partnerships Lead, Books, at Editech 2008: Editoria e innovazione tecnologica, Milan, 27 June 2008.

In the article that follows, I’ve attempted to paraphrase Santiago’s presentation of Google’s Book Search based on notes I took during the session. Santiago started by noting his agenda would cover 5 points. As the slide set is not currently available and I couldn’t see it very well from my side seat, I’ve added a few screen shots in an attempt to better illustrate Santiago’s presentation. I’ve also inserted a few personal comments, indicated with italics.

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Flash is still a problem for SEO (and the web) despite Google announcement

July 2nd, 2008 by sean · No Comments

I just discovered that someone on a Web Analytics discussion group misconstrued the recent Google announcement of better Flash search engine crawling support to mean it is now good to use Flash when developing web sites.

Nothing could be further from the truth. While Google’s move is welcome support for all the legacy Flash websites still in circulation, companies shouldn’t generally be deploying new sites made wholly using Flash.

What Google has announced is significant improvements to their ability to extract information, specifically text and links, from Flash objects. Despite what many are trying to read into this, Google already crawled and extracted this information from Flash only sites – this is not exactly new.

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People, Internet and Enterprise Business, all without mentioning Google.

June 27th, 2008 by sean · 2 Comments

Last Wednesday I had the fortune to attend a world class conference on social behavior and technology applied to medium and large sized businesses. Not in San Francisco. Not in Boston, where I worked for 4 years. Not in Milan, even. In Varese. Right, Varese, once known more for shoe production. The conference, the International Forum on Enterprise 2.0, was held at L’Università dell’Insubria as part of their 10th anniversary celebration.

As a search marketing consultant, I was very interested in how the social web is being applied to business environments. The very intertwined nature of the web means that no web marketing project should be seen in isolation. <rant>Thanks to the kind folks at Trenitalia, who canceled my train from Tuscany at the last minute, I almost didn’t make it. Not that you’d find any news about this on their website.</rant>

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Are you an accomplished woman vying for a place in President Obama’s Cabinet?

June 8th, 2008 by sean · 3 Comments

As Barack Obama prepares his challenge against John McBush, one of his many challenges is to engage and motivate the many constituencies which supported the Hillary Clinton candidacy.

It is unlikely that the white racist contingent will rally around Obama’s message of hope any time soon; American is not yet Dante’s paradiso on earth, despite what many of my Italian friends would like to think. However women voters who were charged by the thought of a President Hillary Clinton represent an important voting block for Barack.

Choosing Hillary as his vice president would certainly be a significant move to attract and consolidate this block, yet as many have noted, this carries other risks. A credible commitment to actively recruit women to fill cabinet and other high level posts in the Obama administration would probably be a good tatic (and good policy), assuming Barack is able to do so without handing the rabid right a “quota bone” to masticate.

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Search engine optimization for websites in multiple languages

April 15th, 2008 by sean · No Comments

A common issue facing companies and organizations with an international presence is how to deploy multilingual sites across one or more Internet domain(s). In other words, should one put all the sites on a .com or .org domain, perhaps taking advantage of directories on the web server to separate each language? Is this the best solution for existing and potential customers? Will there be problems with search engine indexing and visibility?

After having tackled the issue in various SEO projects, I decided to share some of the issues that should be considered when choosing the right path for your company or organization.

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Now there are 6 ways to keep website content out of search engines

July 28th, 2007 by sean · No Comments

Several months ago a client inspired me to write a comprehensive guide to keeping website content out of search engines. Usually website owners are focused on the opposite side of search engine optimization, insuring web content is well indexed. Yet, as many can attest, search engines can be all too efficient at finding documents they shouldn’t. Thus, the need to understand what options exist, how they work and which search engines support them.

One problem with the techniques available up until now is that options for digital media have been limited. The official way to keep video, audio and pdf files out of search engines was through the robots.txt protocol, not a very efficient tool when setting indexing options on a file level.

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Google ever present in Desktop Search with release for Linux

June 29th, 2007 by sean · No Comments

More than two years after Google launched its Google Desktop Search for Windows application, limited initial support for the Linux platform is available. Of the top three major search engines which offer desktop search software (Google, Yahoo! and Microsoft), Google is the first to try to win the hearts and minds of both Macintosh and Linux users. Yahoo and Microsoft solutions are both limited to Windows.

For Google, search is strategically important, wherever it happens.

Why are the search engines offering free desktop search software?

Desktop search is strategically important to search engines. Personal computer users searching for information with a desktop search application are just one click away from seamlessly integrated web search.

Controlling desktop search means controlling traffic to a web search engine – a very lucrative business as demonstrated by Google’s economic results.

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Searching the World’s Information in Google’s Universal Search

May 17th, 2007 by sean · No Comments

Over its short life span, Google has been diligently carrying out its stated mission of organizing the world’s information including web pages and documents, blogs, images, news, finance, videos, books, products & catalogs and local places. Each of these data types has had its own distinct search interface.

Internet users could access any of the specialized search types, known as a vertical search, using links (tabs in the past) above the Google search box. Unfortunately, most people don’t realize the power of “advanced search“, leaving the specialized Google search engines underutilized.

Google has decided to default a user’s search across multiple data categories, mixing data source types in order of relevance. In addition to Google’s new Universal search, the specialized, or vertical, search tools are still available via links which have been moved to the top left of the search screen.

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How do search engines, such as Google, handle JavaScript and CSS?

May 10th, 2007 by sean · No Comments

A frequent Search Engine Optimization question is “how do search engines such as Google handle JavaScript and CSS?

Historically, search engines processed web pages much like an old text video browser such as lynx. A search engine only “saw” what the simplest browser could display – simple html.

Much for this reason, search engine optimization consultants have long advocated that site developers keep site coding simple, avoid hiding navigation systems in JavaScript menus and the like.

Today the situation is more complex. Google and the other search engines will try to extract links from anything they can – from PDF files to JavaScript embedded in a web page. This process is not foolproof, however – a site should still avoid relying solely on a JavaScript based navigation system, especially when CSS is a better choice.

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Harnessing the knowledge of the masses with Google

May 8th, 2007 by sean · No Comments

One of the common problems of writing in a foreign language is that of using the right expressions in the right context. As an example, is the English expression child’s play, a simple task or act, gioco di ragazzi or gioco da ragazzi in Italian?

While linguistic websites will undoubtedly provide the answer, sometimes the most efficient way to get the answer is to tap the knowledge of the masses available in Google or a similar search engine.

In the process of cataloging multiple billions of pages, the major search engines have amassed a fairly good sized data sample of how often an expression is used and usually provide the context of the search phrase in the search engine results snippet or abstract.

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Keep out: an often overlooked part of Search Engine Optimization

May 6th, 2007 by sean · No Comments

Rare is the web professional who doesn’t know that building a great website isn’t usually enough to guarantee its success. Sites have to be visible in search engines for the keywords and phrases web navigators are most likely to associate with the site’s content. An entire industry has grown up around SEO, search engine optimization. Yawn, you say.

What about the reverse side of the coin, keeping content out of search engines? Should be easy, no? Maybe not. In February, we looked at 5 ways to stop Google and the other search engines from downloading and indexing a website’s pages.

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Blog statistics with BlogBabel at ZenaCamp in Genoa, Italy

May 1st, 2007 by sean · 1 Comment

Expats in Italy need to stay on top of professional and daily happenings locally while still engaging in the wider world. This task is made difficult by the vast quantity and quality of resources available in English (my native language), as exemplified by the BBC. Unfortunately, their Italian equivalents, such as the ad-infested public broadcaster RAI, just can’t compete for my attention.

It doesn’t get much easier on the web marketing front. The primary search engines in Italy are the US based Google, Yahoo!, Microsoft Live and Ask, sometimes found in their rebranded skins: Arianna (enhanced by Google) and Virgilio (listed by Google as a customer). Inevitably, most of my web marketing reading is English language centric.

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6 methods to control what and how your content appears in search engines

February 18th, 2007 by sean · 2 Comments

While it may seem paradoxical, there are many occasions where you may want to exclude a website or portion of a site from search engine crawling and indexing. One typical need is to keep duplicate content, such as printer friendly versions, out of a search engine’s index. The same is true for pages available both in HTML and PDF or word processor formats. Other examples include site “service pages” such as user friendly error message and activity confirmation pages. Special considerations apply for ad campaign landing pages.

There are several ways to prevent Google, Yahoo!, Bing or Ask from indexing a site’s pages. In this article, we look at the different search engine blocking methods, considering each method’s pros and cons.

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Google Sitemap Standard Adopted by Three of the Leading International Search Engines

November 16th, 2006 by sean · No Comments

Each of the three major search engines (Google, Yahoo! and Microsoft’s Live Search) have announced joint support of Google’s sitemaps protocol.

Note 2007-04-11: Ask announces support of the sitemap standard. It is not yet clear if they actually use sitemaps. While Google and Yahoo do process sitemaps, Microsoft does not yet use them.

A new site, www.sitemaps.org, has been created to support the sitemaps protocol. While the Yahoo blog indicates Yahoo is apparently already accepting submissions, there is not mention of this on their Site Explorer submission form. Microsoft is committed to supporting sitemaps after finishing internal testing which is currently underway.

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Accented Characters, Symbols and Special Characters in HTML Documents: Considerations for Search Engine Optimization, Usability and XML Feeds.

September 6th, 2006 by sean · 2 Comments

One issue many international Webmasters face is how to properly manage documents written in languages containing accented and other special, non-English, characters. Does it matter how the special characters are written? Do HTML documents need to contain both accented and non-accented words to be found in search engines?

Continuing our series on website internationalization for search engine visibility, we’ll take a look at how special characters can be specified in a document and how these characters are managed by search engines such as Google, Yahoo, Ask and Microsoft’s MSN.

In the early days of computing, engineers mapped each of the letters of the latin alphabet used by the English language to a specific numeric code. This mapping became known as the ASCII character set. Unfortunately, no provision was made for accented and other special characters found in the many languages which share the roman alphabet.

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