Years ago savvy webmasters realized they could achieve better search engine visibility by creating two copies of a web page. One, text rich and graphics poor, would be seen by search engine robots, such as Googlebot, Yahoo Slurp and Microsoft Bing’s msnbot/bingbot. Everyday web users, surfing with Internet Explorer, Firefox, Chrome or Safari, would see a different version, often graphics rich and text poor.

The process of providing different web content to search engines and site visitors is often called cloaking although some may prefer terms such as conditional content delivery. Cloaking is expressly prohibited by Google, Yahoo and Microsoft’s bing.

[Read more →]

Figure 1: Once upon a time: Google Suggest with results counts Google Suggest is one of those wonderful features that makes Google irresistible. Ever noticed that as you start to type a query, Google provides the top queries which start with what you’ve typed?

Initially introduced as a Google Labs experiment in 2004, Google introduced Google Suggest to the masses in 2008. By March 2009, Google Suggest was available worldwide. Over time, Google has improved Google Suggest – bolding search terms, adding navigational links and integrating spelling corrections.

The annoying Google Suggest regression

There has, alas, been one significant regression: Google removed result counts in May 2009, saying we didn’t seem to want them. No complaints here, however, as Google still provided results counts to those who wanted them, as long as you knew where to look.

[Read more →]

For years search engine search results were limited to 3 basic pieces of information: a title, a summary and a URL. Attentive observers of Google search engine results may have noticed the appearance of additional information, what Google calls rich snippets, in certain results over the past few months. Some results contain review ratings, such as in this case where an iPod received 5 stars from 81 reviewers:

Figure 1: Apple iPod Review

This search for U2 concert information provides event details for tour dates:

Figure 2: U2 Concert Rich Snippet Example 1

Figure 3: U2 Concert Rich Snippet Example 2

Note how the first result provides better detail on where the event is taking place. In both cases the event name is repeated for each date – that may or may not make sense. SEO practitioners have a lot of latitude in crafting these search results.

[Read more →]

When Yahoo and Microsoft announced their Search Alliance in July 2009, only the high level agreement details were available:

• Microsoft will provide the development and management of search engine results technology (bing)
• Microsoft will provide the search and content network ad platform (adCenter)
• Microsoft will manage the relationship with self-service advertisers
• Yahoo will manage the relationship with large accounts
• Yahoo will provide their own user interface on top of the Bing results which will appear on Yahoo properties

Now that US and EU regulators have approved the deal, search marketers need to assess which Yahoo tools they rely on – and need to be prepared with alternatives should these tools be discontinued.

[Read more →]

When Yahoo announced their effective exit from the search engine business last July, the main points seemed clear:

• Microsoft will provide the development and management of search engine results technology
• Microsoft will provide the search and content network ad platform
• Microsoft will manage the relationship with all but an elite group of advertisers
• Yahoo will provide their own user interface on top of Microsoft’s Bing data

The Bing-Yahoo agreement, should it receive the necessary anti-trust approvals, may have a wider impact on web marketers (as a side note, I believe the agreement is a bad thing as it reduces competition in this strategic market). Consider the uncertainty surrounding just two of the web marketing tools currently provided by Yahoo:

[Read more →]

At the end of May Microsoft announced its new search engine, Bing. Microsoft justified many of Bing’s new features by noting that 50% of search queries are either abandoned or refined – users aren’t getting the right answer on the first try, citing studies by Jakob Nielsen, Enquiro and internal testing. Microsoft also said that searchers are becoming more focused more on tasks and decisions – consequently search engine sessions are becoming longer as users work their way through their decision making process.

As data from Bing’s first full month becomes available, I thought it would be interesting to take a quick look at what the Bing rollout means for search marketers and, in a separate article, current search engine market shares.

[Read more →]

At the end of May Microsoft announced its new search engine, Bing. As data from Bing’s first full month becomes available, I thought it would be interesting to take a quick look at the current market share enjoyed by the major search engines in the US and a “typical” European market, Italy. The real test of Bing’s success will to be to check back in a few months to see if Bing has picked up traction with users or not. As the folks from Cuil can attest, a burst of publicity doesn’t necessary translate into loyal search users.

Search Engine statistics, USA vs. Italy

Most web intelligence services are currently US centric with very little worldwide reach. Unless stated otherwise, the data which follows is for the US market. Where available, I’ve also provided data for the Italian market, which for search engine usage is rather typical of most west European markets.

[Read more →]

Good user experience is fundamental for the success of a website:

On the Internet, it’s survival of the easiest: If customers can’t find a product, they can’t buy it. Give users a good experience and they’re apt to turn into frequent and loyal customers. But the Web also offers low switching costs … Only if a site is extremely easy to use will anybody bother staying around. – Usability guru Jakob Nielsen¹

While Nielsen probably had site design and information architecture in mind, his point also encompasses search engine visibility. Without search engine visibility a website is hidden away on a dead-end street instead of being front and center on main street², where the people are.

[Read more →]

It may seem like a cliché but on the web no website is an island. Any site worth its salt will have accumulated inbound links and will most certainly contain outbound links to other resources on the web. Indeed, one can easily say that without links to interconnect websites, there wouldn’t be a worldwide web.

For search engines, such as Google, incoming links provide a strong signal as to the authority of a website. If multiple websites link to a specific website for a given topic, there is a good chance the website cited by others is deemed to be highly relevant for a good reason. Google and other search engines identify the theme of a website page by analyzing a page’s content and the text of the incoming links – the underlined text you click on to arrive at a page. Links, especially inbound links, are thus one of the most significant in the over 200 factors Google considers in its ranking algorithms. Inbound links from related sites in a business’ sector are also an excellent source of highly qualified direct traffic.

[Read more →]

As many may know by now, Google has been experimenting for a few months with Ajax (JavaScript) based search results. One problem with the initial trial was that no referrer information was passed when a user clicked on a search result, “breaking” the historic ability of Web Analytics systems to track search traffic from Google. Google has more than one service on each of it’s domains which may send traffic to a website, such as the Google Reader, so just knowing traffic is from Google isn’t so informative.

Keyword information from search referrers is in particular very important as we want to know not only where our visitors came from, but what was their intent, intent indicated though the keywords they use to express their need or desire while searching.

[Read more →]