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Reflections on search engine optimization, web analytics and web marketing

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SMX West 2009: Do you know the way to San José?

January 5th, 2009 by sean · 2 Comments

One sign that a profession has matured is in its ability to support a dedicated conference where professionals can hear and learn from presenters as well as interact with other practitioners (and potential clients & vendors).

Search Marketing has had its very own conference since Danny Sullivan started the Search Engine Strategies (SES) series 10 years ago. After growing the SES conference series for many years for the benefit of other owners, Danny started his own conference series, SMX: Search Marketing Expo, in 2007.

I’m happy to say that on February 10-12 I’ll be attending the three day SMX West 2009, in Santa Clara, California. I’m particularly looking forward to day 2’s Keynote Conversation with Google’s Vint Cerf. One of the advantages of the California edition of SMX is that it is easier to get key search engine employees to participate – they’re already right down the street. The sessions on Ecommerce Search Marketing Tactics and Search & Reputation Management also look particularly promising.

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Marketing the best of a bad situation: gracefully communicating downtime news on the web

July 28th, 2008 by sean · 3 Comments

The other evening Camillo Di Tullio, a.k.a. Dr Who, asked me via IM if I was having problems accessing highly trafficked social media websites like Facebook or LinkedIn. In that particular moment, I wasn’t, but his question stuck a particular cord. We’ve seen many downtime issues with major Internet sites lately.

Website downtime, planned and unplanned, presents a company with a reluctant marketing opportunity. After all, investments in search engine visibility and other website traffic drivers are all for naught when a site is no longer reachable. The best a company can do is acknowledge the issue and, where appropriate, attempt a dose of humor while working frantically behind the scenes to insure the problem doesn’t occur again.

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People, Internet and Enterprise Business, all without mentioning Google.

June 27th, 2008 by sean · 2 Comments

Last Wednesday I had the fortune to attend a world class conference on social behavior and technology applied to medium and large sized businesses. Not in San Francisco. Not in Boston, where I worked for 4 years. Not in Milan, even. In Varese. Right, Varese, once known more for shoe production. The conference, the International Forum on Enterprise 2.0, was held at L’Università dell’Insubria as part of their 10th anniversary celebration.

As a search marketing consultant, I was very interested in how the social web is being applied to business environments. The very intertwined nature of the web means that no web marketing project should be seen in isolation. <rant>Thanks to the kind folks at Trenitalia, who canceled my train from Tuscany at the last minute, I almost didn’t make it. Not that you’d find any news about this on their website.</rant>

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